Shipping Policy
Thank you for choosing Roosevelt & Mae! We are committed to delivering your orders in a timely and efficient manner. Please read our shipping policy carefully to understand the terms and conditions associated with the shipment of your orders.
1. Order Processing:
All orders placed on rooseveltandmae.com are processed within 24 hours of receiving your order. Orders placed on weekends or holidays will be processed on the next business day.
2. Shipping Methods:
We utilize reputable carriers such as UPS, USPS, and FedEx to ensure reliable and timely delivery of your orders. The choice of carrier is determined based on your location and the fastest available service.
3. Estimated Delivery Time:
The typical delivery time frame for orders is between 2 to 3 business days from the date of order processing. Please note that delivery times may vary depending on your location and external factors beyond our control.
4. Tracking Information:
All orders are shipped with a tracking number. Once your order has been processed and shipped, you will receive an email containing the tracking information. This allows you to track your package's progress every step of the way.
5. Shipping Charges:
Shipping charges are calculated based on the weight of your order and your location. The shipping cost will be displayed at the checkout before you complete your purchase.
6. Shipping Restrictions:
We currently only ship within the United States. We apologize for any inconvenience this may cause to our international customers.
7. Store Pickup:
If you prefer, you have the option to pick up your order directly from our store located at:
Roosevelt & Mae 2209 Old Joppa Road Joppa, Maryland 21085
Please choose the "Store Pickup" option at checkout, and we will notify you once your order is ready for pickup.
8. Contact Information:
If you have any questions or concerns regarding your order or our shipping policy, please contact us at:
Roosevelt & Mae 2209 Old Joppa Road Joppa, Maryland 21085 Email: sales@rooseveltandmae.com Phone: +1 410-241-9507
Thank you for shopping with Roosevelt & Mae!