Return and Refund Policy

Effective Date: 01/08/2024(mm/dd/yyyy)

Thank you for choosing Roosevelt & Mae. We strive to provide quality products and a seamless shopping experience. Please review our Return and Refund Policy to understand the terms and conditions for returning items purchased on our website (rooseveltandmae.com).

1. Return Eligibility:

You may return products purchased from Roosevelt & Mae within 30 days of the purchase date. To be eligible for a return, the item must be unused, in its original packaging, and in the same condition as received.

2. Damaged or Expired Products:

If the product is damaged during shipping or has an expiration date that has passed, Roosevelt & Mae will cover the return shipping costs, and a full refund will be issued to the original payment method used during the purchase.

3. Return Process:

To initiate a return, please contact us at sales@rooseveltandmae.com or call +1 410-241-9507. Provide your order number, details about the item you wish to return, and the reason for the return. We will guide you through the return process.

4. Refund Process:

Upon receiving your returned item and inspecting it for eligibility, we will process your refund. The refund will be issued to the original payment method used during the purchase.

5. In-Store Returns:

If you prefer, you can also return items in person at our store located at:

Roosevelt & Mae 2209 Old Joppa Road Joppa, Maryland 21085

6. Contact Information:

If you have any questions or concerns about our Return and Refund Policy, please contact us at:

Roosevelt & Mae 2209 Old Joppa Road Joppa, Maryland 21085 Email: sales@rooseveltandmae.com Phone: +1 410-241-9507

7. Changes to Return and Refund Policy:

We reserve the right to update or modify this Return and Refund Policy at any time without prior notice. Changes to the policy will be effective immediately upon posting on our website.

By making a purchase on rooseveltandmae.com, you agree to comply with and be bound by this Return and Refund Policy.

Thank you for choosing Roosevelt & Mae. We appreciate your business!